Privacy Policy

This Privacy policy tells you how we use your personal information collected through “www.rokellaclothing.com”. Please read this Privacy policy before using the website or submitting any personal information. This policy will be updated subject to any changes in information collection, activities performed or any applicable regulations. You are encouraged to review the Privacy policy whenever you visit the website to make sure that you understand how any personal information you provide will be used.

  1. COLLECTION AND USE OF INFORMATION

Rokella collects, processes, and retains information about you when you visit our website. You may choose to provide us with information, such as your, email address, company information, street address, telephone number, or other information, to access protected information on www.rokellaclothing.com. Personal Information may include, but is not limited to:

  • Your name
  • Email addresses
  • Telephone numbers
  • Country, City and State

REGISTRATION

Rokella keeps track of your information to offer you the best possible experience. A data subject has to provide email address is the mandatory "Personal Information" during registration (sign-up). Post this registration, Rokella will be able to access your account every time you visit the website as long as you are logged in as a user. The customer also have to provide other Personal Information (instance -phone number, email, billing and shipping addresses) before completing the first purchase.

Once you register with Rokella and sign in to the services, we automatically receive and record information on our server logs from your browser including your IP address, cookie information and the page you requested. Rokella may use third party contractors and service providers to process your data and / or to contact you for the purposes you have chosen. Such contractors and service providers are contractually bound to protect your information in the same way as we do. Rokella uses information for the purposes for which you have provided specific consent.

All our products are available for purchase only online.

Our address for official business correspondence to contact us is -

C11, Jangpura Extension, New Delhi -110014.

Contact - +91 98 99 305 468.

HOW WE USE YOUR INFORMATION

Any of the information we collect from you may be used in one of the following ways:

  • To make the experience better for prospective customers: Your information helps us to more effectively respond to your requests and queries to make the website www.roekllaclothing.com user friendly.
  • To send periodic emails: Subject to your prior approval, we may use the information you share with us, to communicate with you through e-mails, text messages and calls, in order to provide our product or service related information and/ or for promotional and marketing purposes.
  1. Additionally, we use Device Information for behavioral advertising including re targeting with advertisements that may interest you using the advertising platforms offered by Facebook, Google, Snapchat, Pinterest, Reddit, Microsoft among others.
  2. SHARING INFORMATION
  3. a) INFORMATION DISCLOSURE

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or another lawful request for information we receive, or to otherwise protect our rights.

  1. b) We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when:
  • a) permitted or required by law; or,
  • b) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or,
  • c) Investigating fraud which has already taken place. The information is not provided to these companies for marketing purposes.

If Rokella goes through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, your personal information collected through our website(s) may be among the assets transferred. A notice will appear on our website(s) for 30 days after any such change in ownership or control of your personal information.

  1. CONSENT

Consent is often referred to as an individual’s choice to “opt-in” or “opt-out” of the Company’s use of personal information and is usually obtained by a “check box” or signature confirming the individual understands and agrees to the processing of their personal information. At times, express written consent from the individual may be required based on the information processing activity. Rokella receives consent from individuals prior to:

  1. Collecting, using, or processing their personal information, including sensitive personal information, in certain ways or sharing the individual’s personal information with any third party;
  2. Transferring the individual’s personal information outside of the individual’s country of residence

iii. Using or placing web cookies on an individual’s computer or other electronic devices.

  1. COMMITMENT TO DATA SECURITY

Your personally identifiable information is kept secure. Only authorized employees, business partners, affiliates/subsidiaries, clients, vendors and other third party providers (who have agreed to keep information secure and confidential) have access to this information.

Use of cookies

As is the case with many sites, when you visit our site and complete a registration form, we will place a "cookie" on your computer, which helps us identify you more quickly when you return. We will not use "cookies" or other devices to follow your click stream on the Internet generally, but will use them, and other devices, to determine which pages or information you find most useful or interesting at our own websites.

Most browsers permit you to refuse to accept a "cookie" offered by a website. You will not be denied access to any part of the website on account of your refusal to accept a "cookie," but your transactions through this website may be delayed due to the time it takes you to re-enter basic information necessary to complete a transaction.

Should you choose to unsubscribe or to be forgotten, the cookies will be disabled.

  1. RETENTION AND DISPOSAL

Rokella Personal information shall be retained only as long as necessary for the fulfillment of the stated purposes, and should be disposed thereafter. We will retain your information for as long as your account is active or as needed to provide you services. If you wish that we no longer use your information to provide you services, contact us via the ‘Contact Us’ section. We will respond to your request to within 30 days of receipt of the request. However, we may retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

  1. CHANGES TO THE PRIVACY POLICY

From time to time we may update this Privacy Policy without any prior notice. Your continued subscription to our Services constitutes an acceptance of the then-current Privacy Policy and Terms & Conditions so we encourage you to visit this page periodically to review any changes.